As a State-owned company, supporting transformation internally and within society is an intrinsic part of our value creation story.

OUR APPROACH TO TRANSFORMATION

We have embedded an integrated, collaborative and sustainable approach to transforming our business, our people, society and the management of the natural environment within our strategy and business model. As a state-owned entity, our approach is aligned with the National Development Plan and we regard transformation – both within our organisation and in society as a whole – as fundamental to our value-creation story.

Our commitment to improving the lives of historically disadvantaged South Africans through a wide range of initiatives has always gone beyond the requirements specified by legislation and focuses on tangible outcomes to promote socio-economic stability, improve living standards, strengthen our democracy and manage our impact on the natural environment.

We see transformation as a process that eliminates the barriers to inclusion and creates new opportunities; a process that contributes to inclusive growth and fosters a sustainable future for everyone who lives, works and travels in our country. We also acknowledge the environmental impact of our operations and are committed to managing this responsibly.

Our transformation initiatives did, however, have to be curtailed during the past two reporting periods due to the impact of the pandemic. While this negatively affected our strategies to transform our people, supplier base and society, the radical reduction in our

operational activities had the positive effect of reducing our environmental impact.

As our ability to implement transformation initiatives is closely linked to business performance, we remained constrained in this area throughout the reporting period. We nevertheless continued to meet all regulatory requirements and to do whatever our resources enabled us to do.

For example, we continued to track progress against our revised transformation policy and barometer, and entrenched our objectives in our company KPIs. We also maintained our B-BBEE accreditation level as well as our ACI Airport Carbon Accreditation, which was maintained according to the 2019/20 accreditation cycle as accreditation reviews were put on hold during the height of the pandemic. We anticipate that the ACI accreditation cycle will return to normal during the current financial year.